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New Member Site Overview

We have created additional help questions to assist you with our new member pages. If you are not able to find what you are looking for or need additional assistance, please contact our Customer Care department at 1-877-692-3482.

We are here to help you in any way we can!

General Questions
Customize Photos
Can I add text to my photos? Can I customize my inbox and now showing photos? How do I use the photo customization tools?
Upload/Send Photos
Organize Photos
How do I select and move photos to the front of my incoming photos queue? How do I create a new album? How do I change the name of a picture?
View Photos
How do I navigate to the photos showing on my frame? How can I see what photos I have sent? Do you have a zoom feature to see a larger version of my photos?
Download Photos
How do I download a photo from your site to my computer? What is the maximum resolution CEIVA saves my photos?

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